Hotel Essence: How to Integrate Environmental, Social, and Governance Practices into Hotel Operations?
Leaders are pressured to do the right thing, choose the right product and services, and deploy the “right strategies” that allow company growth year after year. Not to
Digital Marketing: the Most Feared Implementation in Hospitality.
In the 21st century, we continue to see a structural delay in relation to the role of digital marketing in the hospitality industry. We could say that it is one of the industries t
5G, What are We Talking about Anyway?
My mission is to pass on knowledge, to clarify doubts, to be the friendly shoulder of technology for the sector and for customers. It is with great admiration that I see a huge con
The Email Marketing made from real messages for real people is alive and kicking!
How many times has Email Marketing been declared dead? Year after year, fallacious articles appear around this email marketing that will not survive much longer. Considered by many
After all, which music are your clients getting from you?
Choosing the song is all it takes or is it necessary to do something else?Designing an environmental system in a hotel may be a simpler step but it requires much more than we might
Wellness Apps: digital tools at the service of well-being
Well-being technology comes to us through mobile phones, in App format, and providing the most diverse solutions to strengthen physical, mental, and spiritual health. Wellness Apps
Smart TV Experience
It is increasingly one of the most valued points in the guest experience inside the room. Every day I am confronted with the same question: Why can’t I use a Standard TV from
Pros and Cons: Do we get Fiber Optics to each room?
As previously mentioned in the ABC Sustainable Luxury Hospitality blog, designing a multiservice network for a hospitality unit (which includes Voice, IPTV and Internet) is not alw
Chatbots – being closer to your customers in the age of social distance?
Not a novelty in the digital world, chatbots are a tool yet to be discovered for many companies, especially in the hospitality segment. There are few hotel websites that offer this
High Tech VS High Emotional 4 steps on Contactless Systems implementation
“Contactless” has come to stay, at least in the near future. The paradigm of a hospitality focused on procedures has evolved to a version more focused on the art of welcoming,