Services
As hospitality consultants, we create and accompany new concepts, re-qualify existing units and offer guidance on ESG management and strategy implementation.
We dedicate all our efforts to the development of truly differentiating concepts, services and positioning in the national hotel industry, always aligned with the values and principles of Wellness & Healing.
360º Projects
We create, develop and manage hotel projects that stand out for their authentic and sustainable concepts, closely linked to the most genuine Portuguese hospitality, the principles of Wellness & Healing and ESG criteria.
Hotel Concept Creation
Interconnection with the Project: Decoration / Architecture / Special Projects
Business Plan Elaboration
Concept Book Creation
Procurement for Sustainable Management
Branding, Marketing and Sales Strategy
Definition of the Guest/Client Experience Journey
Holistic Human Resource Strategy and Management
Development of an Action Plan for the Operation of the Hotel Unit
Financial follow-up of the project
Pre-opening / Soft Opening follow-up
"Management as a Service
Revalorization
We have the solutions to reposition existing hotels in a strategic, competitive and sustainable way.
Specifically for those seeking to revitalise themselves, we have developed the “ABC Hospitality Framework®” — a structured methodology organised into 3 sequential and interdependent stages, each building upon the last to deliver lasting transformation.
ABC Hospitality Framework®
First we assess the unit’s financial, human and operational sustainability, to align the next steps with knowledge, clarity and purpose.
After diagnosis, we focus on the priority area(s): the (re)building of the financial, operational and human resources systems.
We ensure that continuous improvement is sustainable and that there is no regression following the intervention.
Talent Management and Strategy, Motivation and Inspiration of Teams
We inspire people and teams to reach new levels of performance and engagement with the hotel as a result of a serious process of Executive Coaching and Mentoring that focuses on human discovery and development.
We believe that awareness is the key that opens the door to new perspectives and understanding: ME/ WE: The Power of I working for the Strength of We.
We are facilitators of true mindset changes in individual human and collective conscious empowerment through specialized training in the areas of Coaching, Neurolinguistic Programming, Emotional Intelligence, DISC, Enneagram, Ancestral Wisdom, and Transformational Immersions.
360º Integrated Evaluation
Goal Definition and Structured Plan
Action Plan
Specialized Training for Directors, Managers, and Employees
Presential and Online Progress Follow-up: Individual and Team
Evaluation - Evolution: Individual and Team
Operational Definition of SOP - Training, Coaching, and Evaluation
Definition of Operational Evaluation KPIs
Awareness Raising, Integration, and Training - ESG Sustainability Management
Creation of Feedback Cycle for Continuous Improvement
ESG Strategy and Management Implementation
We collaborate with partners specializing in ESG to build and implement long-term Sustainability Strategies to improve and optimize the hotel’s ESG performance and impact. The result is reduced operating costs and substantial mitigation of environmental and social risks.

